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Breaches and state law

Who this page is for: the practice manager whose adviser asked “what about state law?” - three questions, answered in a paragraph each.

Victoria (Health Records Act 2001), NSW (Health Records and Information Privacy Act 2002) and the ACT (Health Records (Privacy and Access) Act 1997) add their own health privacy principles on top of the federal APPs. Refera runs one national posture at the strictest applicable setting, so the tightest rule wins everywhere - a practice in any state gets the same controls.

Refera does not connect to, read from or write to the My Health Record system, holds no My Health Record data, and has no registered role under the My Health Records Act 2012. The front door is the practice’s own - a national repository is not part of it.

A written plan under the Notifiable Data Breaches scheme: contain immediately, assess and tell affected practices within 72 hours - our own clock, tighter than the law’s 30-day assessment ceiling - then notify the OAIC and individuals as the Privacy Act requires, on a path pre-agreed with each practice.

Refera tracks referral admin only. It does not triage patients.

Examples are fictional and contain no patient information. Practice staff approve every external action. Refera never auto-sends or independently contacts patients.

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