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Changelog

This is the public record of material product changes. Live availability and incidents are reported separately at status.refera.au.

Each line is a release that went live, newest first.

  • 24 October 2026: The pricing page and FAQ explain that card checkout is available.
  • 21 October 2026: No release note was written for this release.
  • 20 October 2026: Hosted billing activation uses the reviewed release action.
  • 18 October 2026: Signing in is quicker because the workspace loads after you sign in, and account lifecycle emails now send from the transactional mailer.
  • 18 October 2026: Refera emails now share a consistent layout.
  • 18 October 2026: The help centre adds front-desk tips, practice use cases and plain-English pages on handling health information.
  • 17 October 2026: Every sign-in now needs a passkey or an authenticator app. In the Inbox, leaving an edited draft within Refera asks first, and patient search understands surname-first names, DD/MM/YYYY dates and phone numbers.
  • 16 October 2026: Microsoft 365 connects faster. After the Exchange step, Refera finishes the connection in the background and collects mail from the moment you connected, so you can close the page.
  • 15 October 2026: A model-filled patient field accepts only the right kind of value from the letter.
  • 15 October 2026: Microsoft 365 setup stops before its checkpoint when a required Exchange step is withheld.
  • 15 October 2026: Security patch for the PowerShell runtime used in Microsoft 365 setup (CVE-2026-96959 and CVE-2026-96960).
  • 14 October 2026: Where a practice’s agreement and activation enable it, AI-assisted administrative extraction runs in Australia on a private network and accepts names, identifiers and reasons only when they appear in the letter.
  • 14 October 2026: Microsoft 365 connection checks accept the standard details Microsoft adds to Refera’s application token.
  • 13 October 2026: Microsoft 365 setup turns on the organisation’s Exchange customisation automatically when Microsoft requires it.
  • 12 October 2026: Microsoft 365 setup confirms a new practice has no existing Exchange access before it changes anything.
  • 12 October 2026: Practices whose older Microsoft 365 policy check fails can now connect, and the example practice and website match the live product.
  • 11 October 2026: The app shows every referral channel: Microsoft 365 email and fax-to-email are available now, and the rest are marked coming soon.
  • 10 October 2026: The homepage shows every referral channel in one list.
  • 9 October 2026: A design pass across the website and app, and a follow-up no longer locks after its own status change.
  • 9 October 2026: The service runtime moves to the fixed Alpine zlib package.
  • 8 October 2026: The website now speaks to specialists, general practice, allied health and multidisciplinary teams.
  • 7 October 2026: Microsoft 365 setup names the exact problem when a step cannot finish.
  • 6 October 2026: Clearer Microsoft 365 readiness messages.
  • 4 October 2026: No release note was written for this release.
  • 2 October 2026: Fixes for practices connecting a single Microsoft 365 mailbox.
  • 1 October 2026: The service runtime moves to OpenSSL 3.5.9.
  • 30 September 2026: No release note was written for this release.
  • 28 September 2026: No release note was written for this release.
  • 28 September 2026: No release note was written for this release.
  • 27 September 2026: A practice with one Microsoft 365 mailbox can connect, with no second mailbox and no extra step.
  • 27 September 2026: A practice waiting for activation can see and finish what is left, and Refera explains why the inbox step stopped after organisation approval and how to finish it.
  • 7 September 2026: Microsoft 365 setup requests the Exchange permission its administrator step needs.
  • 6 September 2026: Simpler setup and help pages, and more reliable Microsoft 365 approval.
  • 31 August 2026: Microsoft 365 setup works when Microsoft quarantines Refera’s status email.
  • 28 August 2026: Microsoft organisation approval recovers reliably.
  • 25 August 2026: No release note was written for this release.

25 August 2026

  • Microsoft 365 setup now keeps organisation approval and inbox access as two clear, resumable steps, so the same administrator or two different administrators can finish one connection.
  • Connections is now the one place to connect, check, recover, stop and reconnect a referral inbox; Settings links there without running a second setup flow.
  • A three-receipt connection docket records organisation approval, exact-inbox access and the patient-free connection proof in plain language.

24 August 2026

  • The homepage now leads with the real product, a clear promise and one simple next action for practice owners and reception teams.
  • Refera now uses plain language across Microsoft setup, example data, billing, email receipts and the shared referral list.
  • The connected app and help centre explain new referrals, who is on each one and what happened without changing any route or action.

23 August 2026

  • The homepage now shows a working, synthetic Arrival Ledger and speaks directly to practice owners and administrators.
  • Today pairs the oldest-first referral queue with one compact practice overview across desktop, tablet and mobile.
  • Mobile navigation, export wording and subscription guidance are clearer, more accessible and bounded to the current product and accepted terms.

28 July 2026

  • Signup now creates a practice workspace through four focused steps, then guides mailbox connection inside the product.
  • The homepage demonstrates a fictional referral journey and Melbourne referral network with a faster, stable first paint.
  • Inbox, Worklists, Settings and Microsoft 365 recovery now provide clearer actions across desktop, tablet and mobile.

25 July 2026

  • The public product story now demonstrates the referral worklist, practice relationships and staff-controlled journey with fictional examples.
  • The practice console adds a contained support path, resilient tablet navigation and consistent page structure across daily work and settings.
  • The help centre now opens on common practice tasks and returns faster, grouped local search results before optional AI assistance.

24 July 2026

  • Public product release.

24 July 2026

  • The connected console centres the oldest-first worklist, named administrative ownership and the next supported staff action.
  • Practice analytics reports bounded operational measures from tenant-owned data without clinical ranking or inferred urgency.
  • The first 50 referral captures are free, with no card, time limit or automatic charge.

17 July 2026

  • Account-first setup, sealed agreement acceptance, protected workspaces and the connected practice console established the production foundation.
  • Referral processing remains administrative-only: no clinical triage, autonomous patient contact or booking-system replacement.

Administrative process-state only - Refera performs no clinical triage.

Examples are fictional and contain no patient information. Practice staff approve every external action. Refera never auto-sends or independently contacts patients.

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